Customer Service Coordinator

Hays Specialist Recruitment Limited; Ellesmere Port; On-site; GBP 27,000; Full time

Job description

Your new company
A globally recognised manufacturing company are currently seeking a motivated Customer Service and Sales Administration professional to join their dedicated team due to continued success.

Your new role
As a customer service coordinator, you will be required to process and manage varying volumes and complexities of sales orders from your key accounts from the initial enquiry through to completion. This will involve producing quotations, inputting orders on to a bespoke system, handling queries, keeping the customer up to date throughout the whole process and ensuring dispatch in the necessary timescales. This is a key role and a fantastic opportunity to join a successful, growing company working within a growing customer service team!

What you'll need to succeed
You will have excellent communication skills and be able to liaise with people at all levels in a professional manner. You will be a keen problem-solver and be driven by providing a high-quality service to all customers. You will be able to work both autonomously and in a team successfully to achieve an effective outcome and you will demonstrate excellent attention to detail to ensure all orders are processed correctly and company procedures are adhered to. Experience working in a similar role is essential along with manufacturing environments, demonstrating a good working knowledge of Microsoft Office. Your commercial acumen will enable you to ensure the best outcome for both the business & the customer alike, taking into account market competition.

What you'll get in return
You will get the opportunity to work for a successful and growing employer on a temporary basis, receiving an annual equivalent of £27,000. Full-time hours Mon-Fri. Free parking available on site. Due to continued organisational success, this post is for 3 months with a view to permanent prospects for the right candidates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.