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Customer Service Coordinator
TN United Kingdom
Croydon
On-site
GBP 22,000 - 28,000
Full time
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Job summary
Join a dynamic international company as a Customer Service/Administration Assistant. This role offers a fantastic opportunity to enhance your skills in a fast-paced environment. You will be responsible for providing top-notch customer care, coordinating international shipments, and managing export procedures. Ideal candidates will have a strong customer service background and be technologically proficient, particularly with MS Office. If you are organized and enjoy working with diverse teams, this position is perfect for you.
Qualifications
- 1-2 years of experience in customer service preferred, training provided.
- Strong organizational and communication skills are essential.
Responsibilities
- Assist customers with overseas shipments and ensure excellent service.
- Coordinate outbound international moves and manage export procedures.
Skills
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Job description
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Our client is seeking a Customer Service Coordinator to join their removals team. Training will be provided. This is a fantastic opportunity to join a fast-paced and growing international company.
You will be responsible for assisting customers with their overseas shipments and ensuring they receive the best possible service and fastest results.
- Providing customer care at the highest level
- Coordinating outbound international moves
- Dealing with export procedures, booking containers and shipments
- Ensuring all relevant parties are kept up to date with necessary information
- Strong customer service background
- Exceptionally organized
- Ideally 1-2 years of experience in a similar role, although training will be provided
- Technologically proficient and familiar with MS Office software
- Ability to communicate effectively with various people at different levels
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