Customer Service Coordinator

Consto Group Limited; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading house builder based in Chelmsford is seeking a Customer Service Coordinator. The successful candidate will be the primary contact for customer inquiries and will manage and resolve complaints professionally. Previous experience in customer service, particularly in the housing sector, is essential for this role.

Qualifications

• Previous experience in a customer service or customer care role within the housing sector.

Responsibilities

• Serve as the primary point of contact for customer inquiries and concerns.
• Manage and resolve customer complaints in a timely and professional manner.

Skills

Customer service experience

Conflict resolution

Communication skills

Job description

My client, a house builder, is currently seeking a Customer Service Coordinator.

They will serve as the primary point of contact for customer inquiries and concerns.

They will manage and resolve customer complaints in a timely and professional manner.

The role will be based in Chelmsford.

The successful candidate must have previous experience in a customer service or customer care role, within the housing sector.