Customer Service Champion — Flexible Hours & Growth Path

TESCO UK; Southampton; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Flexible working

Guaranteed hours

Job summary

Tesco UK is looking for store colleagues to join our team in our supermarkets. You will help serve shoppers daily, uphold our values, and work with a diverse team to deliver great service. The role offers flexibility with hours and opportunities for progression, while maintaining a customer-first approach across all store areas.

Expect to be scheduled within advertised availability windows and be a brand ambassador who supports a safe, welcoming shopping environment for all customers.

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Responsibilities

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day
• You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you
• Knowing your customers and serving them with passion and pride; giving great natural service
• Passionate and knowledgeable about the products and services within my store
• Working across the store in our service, picking and replenishment areas where required
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being myself, living our values, making everyone feel welcome and always following our policies
• At times, you may be required to accept deliveries into the store

Skills

Customer service

Teamwork

Communication

Reliability

Punctuality

Brand ambassador

Job description

Tesco UK is looking for store colleagues to join our team in our supermarkets. You will help serve shoppers daily, uphold our values, and work with a diverse team to deliver great service. The role offers flexibility with hours and opportunities for progression, while maintaining a customer-first approach across all store areas.

Expect to be scheduled within advertised availability windows and be a brand ambassador who supports a safe, welcoming shopping environment for all customers.