Customer Service - Billing and Network Administrator

Charles Taylor InsureTech; Portsmouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

Charles Taylor InsureTech is seeking a Customer Service - Billing and Network Administrator for their Portsmouth office. This entry-level role provides essential support in managing medical expenses and insurance claims, offering full training and opportunities for career progression. Join a dynamic team committed to excellence in customer service.

Benefits

28 days holiday including Bank Holidays

Opportunities for learning and career progression

Contributory pension scheme

Free Health Cash Plan worth £1700 per annum

Rewards scheme for family and friends

Free travel insurance

Qualifications

• Entry level position requiring eligibility to work in the UK.
• Strong computer skills essential.

Responsibilities

• Assessing and processing travel insurance claims.
• Reviewing and auditing medical expenses.
• Entering invoice payments into system.

Skills

Attention to detail

Analytical skills

Proficient computer skills

Negotiation skills

Teamwork

Self-motivation

Job description

Social network you want to login/join with:

Customer Service - Billing and Network Administrator, Portsmouth

Location: Portsmouth, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

e70cddd05087

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Customer Service – Billing and Network Administrator

Location: Lakeside, Portsmouth

Entry Level

Full training provided.

To apply for this Customer Service - Billing and Network Administrator vacancy, you must live and be eligible to work in the United Kingdom.

Join our dynamic team and become a key part of our company's exceptional customer service.

The role involves providing specialist support for Charles Taylor Assistance medical operations. As a Billing and Network Administrator, you will ensure the compliance and accuracy of medical expenses within our organisation. Your responsibilities include reviewing, auditing, and processing expenses to meet regulatory and internal standards. Your attention to detail and analytical skills will help optimize cost-effectiveness and financial outcomes.

Key Responsibilities and Required Skills

• Creating, assessing, and covering travel insurance claims
• Reviewing and auditing medical expenses according to group policy
• Entering invoice payments into our in-house system
• Negotiating medical invoices
• Handling and coordinating logistical requests for clients
• Working within fixed timeframes
• Demonstrating innovation and creativity
• Functioning well under pressure
• Being confident and self-motivated
• Working as part of a team and independently
• Proficient computer skills are essential

Salary and Benefits

• 28 days holiday including Bank Holidays and an incremental holiday plan
• Opportunities for learning, development, and career progression
• Contributory pension scheme
• Free Health Cash Plan worth £1700 per annum
• Rewards scheme for family and friends
• Free travel insurance (subject to qualifying criteria)