Customer Service Associate | Flexible Hours & Benefits

Tesco; Dacorum; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Guaranteed hours

Flexible hours

Colleague Clubcard discounts

Wellbeing services

Life cover

Pension

Job summary

Tesco Colleague role in our stores offers varied day-to-day tasks, from serving customers with passion to restocking and assisting across service, picking and replenishment areas.

We guarantee a minimum of 16 hours each week, with options for 12 hours if preferred. You’ll join a diverse team, enjoy Clubcard discounts, life cover, pension and wellbeing support as part of Tesco’s colleague benefits.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Job description

Tesco Colleague role in our stores offers varied day-to-day tasks, from serving customers with passion to restocking and assisting across service, picking and replenishment areas.

We guarantee a minimum of 16 hours each week, with options for 12 hours if preferred. You’ll join a diverse team, enjoy Clubcard discounts, life cover, pension and wellbeing support as part of Tesco’s colleague benefits.