Customer Service Assistant - Yard

Huws Gray Limited; Martlesham; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Company bonus scheme

Contributory pension and life-assur an

Discounts on high street retailers, eG

Colleague discount across group brands

Training and development programmes

On-the-job training and apprentices

Résumé du poste

Huws Gray Limited in Martlesham Heath is seeking a Customer Service Assistant to join the yard team. You will help customers, handle deliveries and load/unload vehicles to keep the yard moving efficiently.

You’ll be part of a practical team, with training provided and a strong emphasis on safety and customer service. The role offers potential for flexible working discussions and ongoing development.

Qualifications

• Training and support to hit the ground running.
• Great attitude and willingness to pitch in.
• Forklift licence is a bonus but not required.

Responsabilités

• Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
• Handling deliveries – checking in goods, storing them safely and keeping everything organised
• Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
• Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues

Description du poste

Customer Service Assistant - Yard – Huws Gray Martlesham Heath - Keep Things Moving Behind the Scenes

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re now looking for a Customer Service Assistant - Yard to join the team at our Martlesham Heath branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.

What You’ll Be Doing

As a Yard Operative, you’ll play a vital role in the day‑to‑day running of the yard. Here’s what the job involves:

• Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
• Handling deliveries – checking in goods, storing them safely and keeping everything organised
• Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
• Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What You’ll Bring

We’re not expecting you to know it all from day one – that’s what we’re here for.

We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.

What’s In It For You

We believe great work should be recognised and rewarded. Here’s what you can expect:

• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on‑the‑job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

INDWAR