Customer Service Assistant Supervisor

ESS – Defence, Energy and Government Services; Quarrington; On-site; GBP 18,000 - 24,000; Full time

Job summary

ESS – Defence, Energy and Government Services in the Defence sector is seeking a Customer Services Assistant Supervisor to help ensure the smooth running of operations on a full-time basis, contracted to 37 hours per week. You will prepare delicious, high-quality food, create attractive displays, and represent a major Defence brand while handling cash and maintaining hygiene and safety standards.

This role is part of Compass Group UK&I, with a focus on delivering excellent customer service and

Qualifications

• Enthusiastic can-do attitude and passion for customer service.
• Excellent teamwork and reliability with strong timekeeping.
• Desire to succeed; thrives under pressure and maintains safety-first mindset.
• Experience in a catering-related role is welcome but not essential.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Create attractive food and counter displays.
• Represent a major Defence brand and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Can-do attitude

Customer service

Team player

Ambition / desire to succeed

Thrives under pressure

Reliability / timekeeping

Safety-minded

Catering experience (not essential)

Tools

Cash register

Job description

We're currently recruiting a dedicated Customer Services Assistant Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37 hours per week.

As a Customer Services Assistant Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing a major Defence brand and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0408/95096001/52571138/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!