Customer Service Assistant - St. Swithin St, Aberdeen

CJ Lang & Sons Ltd; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local grocery business in Aberdeen is seeking a Customer Service Assistant to join their team. The role involves providing excellent customer service, promoting offers, and ensuring store compliance. Flexibility to work various shifts is crucial. Benefits include a staff discount and career opportunities. Retail experience is a plus but training will be provided.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators who deliver friendly and efficient customer service.
• Flexibility to work mornings, evenings, and weekends.
• Previous retail experience is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock the shelves.
• Promote offers to customers.
• Serve at the 'Food to Go' counter.
• Maintain store hygiene and compliance standards.

Skills

Communication

Customer Focus

Teamwork

Job description

Overview

Customer Service Assistant - 16 hours
SPAR St. Swithin St, Aberdeen

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance