Customer Service Assistant - SPAR Foundry Lane

SPAR Ireland; Southampton; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join SPAR Ireland as a Customer Service Assistant at Foundry Lane, Southampton. This part-time role offers a chance to grow your retail career with training and community engagement. Enjoy a supportive work environment with career progression opportunities and employee benefits.

Benefits

10% discount on in-store purchases

Pro-rata holiday entitlement of 5.6 weeks per year

Employee Assistance Programme

Company pension scheme after 3 months

Career progression opportunities

Qualifications

• Entry-level position with training and apprenticeship opportunities.

Responsibilities

• Welcoming customers and providing excellent service.
• Maintaining store standards and operations.
• Processing transactions accurately.

Skills

Customer Service

Community Engagement

Product Knowledge

Job description

Customer Service Assistant - SPAR Foundry Lane

Join to apply for the Customer Service Assistant - SPAR Foundry Lane role at SPAR Ireland

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Retail

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England. Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, employing around 2,000 colleagues supporting wholesale distribution for our retail estate and SPAR network. Our stores offer convenience goods, groceries, chilled foods, and local services, and we are committed to community support and charity work, including partnerships with Marie Curie.

About Southampton

Southampton, known as the "Cruise Capital of the UK," combines maritime heritage, medieval architecture, and a vibrant cultural scene. It features historic sites, green spaces, and a dynamic coastal atmosphere. Visit the SPAR on Foundry Lane and experience why it’s a community favorite.

The Customer Service Assistant Role

This role offers more than just a job—it's a retail career with training, learning, and apprenticeship opportunities. Your key responsibilities include:

• Welcoming customers warmly, providing excellent service, and supporting community engagement
• Maintaining store standards and ensuring smooth operations
• Using product knowledge to enhance customer satisfaction and creating attractive displays
• Processing transactions accurately and securely
• Managing stock by receiving, replenishing, and displaying products
• Keeping the store clean and tidy
• Ensuring product quality and compliance with labelling and allergen regulations
• Adhering to Age-Related Sales regulations and Think 25 guidance
• Following Health and Safety guidelines to ensure safety for all

What You Can Expect

• 10% discount on in-store purchases
• Pro-rata holiday entitlement of 5.6 weeks per year
• Employee Assistance Programme and support services
• Company pension scheme after 3 months
• Career progression opportunities, including apprenticeships and management training

Applications

If you are passionate about customer service, enjoy working within the community, and want to grow your retail career, apply now to join our team and help us create a welcoming shopping environment!