Customer Service Assistant - SPAR Appleby's Weymouth

SPAR Ireland; Weymouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen Kundenservice-Assistenten, um das Team in Weymouth zu verstärken. Diese spannende Rolle bietet nicht nur einen Job, sondern auch Möglichkeiten zur beruflichen Weiterentwicklung und Schulung. Sie werden die Kunden mit einem Lächeln begrüßen, sicherstellen, dass der Laden in einwandfreiem Zustand ist, und für die Genauigkeit der Transaktionen verantwortlich sein. Mit einem klaren Fokus auf Kundenzufriedenheit und Teamarbeit sind Sie Teil einer dynamischen Gemeinschaft, die sich um ihre Kunden kümmert. Wenn Sie leidenschaftlich über Kundenservice sind und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

10% Rabatt auf Einkäufe

5.6 Wochen Urlaub pro Jahr

Mitarbeiterunterstützungsprogramm

Betriebliche Altersvorsorge

Karriereentwicklungsmöglichkeiten

Qualifications

• Ausgezeichnete Kundenservicefähigkeiten sind ein Muss.
• Produktkenntnisse und die Fähigkeit, Verkaufsaktionen zu nutzen.

Responsibilities

• Begrüßen Sie Kunden und bieten Sie hervorragenden Service.
• Verwalten Sie Bestände und stellen Sie sicher, dass die Verkaufsfläche sauber ist.

Skills

Kundenservice

Produktkenntnis

Transaktionsgenauigkeit

Bestandsmanagement

Education

Keine spezifische Ausbildung erforderlich

Job description

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.

Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, employing around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as within our SPAR network.

Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east to Land's End in the west, and to Bristol and Salisbury in the north. They offer convenience goods, groceries, chilled foods, and food-to-go, along with essential local services like Post Office, lottery, and online collection and delivery services at selected locations.

We pride ourselves on serving our communities and providing efficient, quality customer service. We are also active in local charity and community support, fundraising for local organizations and our main charity partner, Marie Curie.

About Weymouth

Weymouth is a historic seaside town on the Dorset coast, known for its beaches, harbour, and vibrant community. Close to Dorchester, Weymouth combines coastal beauty with a lively town atmosphere. It features independent shops, cafes, and restaurants, including the popular SPAR on Preston Road, where locals find fresh produce, local delicacies, and everyday essentials. Discover why Weymouth is a favorite for residents and visitors alike.

We are now looking to add talent to our retail store team. If you have exceptional customer service skills and want to start or further your retail career, you might be the perfect fit!

The Customer Service Assistant Role

This role offers more than just a job—it's a retail career with training, learning, and apprenticeship opportunities. Here's what you'll do and need to demonstrate:

• Warm Welcomes: Greet customers with a smile, provide excellent service, and go the extra mile for our community.
• Store Standards: Ensure everything runs smoothly.
• Customer Satisfaction: Use your product knowledge, stay updated with promotions, and create eye-catching displays.
• Transaction Accuracy: Process sales transactions accurately, handle cash, and ensure company monies are secure.
• Stock Management: Receive, replenish, and display stock responsibly.
• Cleanliness: Maintain a clean and tidy store environment.
• Legal Compliance and Food Quality: Be trained to ensure product quality and compliance with labeling and allergen regulations.
• Age-Related Sales: Comply with Age-Related Sales regulations and Think 25 guidance.
• Health and Safety: Follow all safety guidelines to protect colleagues and customers.

What can you expect from a career with us?

• 10% Discount on all in-store purchases.
• Time to Recharge: 5.6 weeks per year, pro-rata.
• Support When You Need It: Employee Assistance Programme and Grocery Aid support.
• Secure Your Future: Company Pension Scheme after 3 months of service.
• Grow with Us: Career progression opportunities, from apprenticeships to store management roles.

Applications

Why not start or continue your career with us? If you’re passionate about customer service, enjoy working in the community, and can contribute to our retail team, apply below and begin your journey. Together, let's create a welcoming, efficient, and safe shopping experience for everyone!