Customer Service Assistant/Receptionist

Compass Group UK; Newquay; On-site; GBP 21,000 - 26,000; Full time

Job summary

Compass Group UK&I ESS is seeking an experienced Administrator to support Defence offices on a full-time basis, 35 hours per week, across 50.2 weeks per year. You will handle front-line duties and keep the office running smoothly.

The role offers opportunities to progress within a company that values individuals, rewards dedication and delivers high standards of customer service. If you have excellent communication, strong organisational skills and attention to detail, this is a great place to

Qualifications

• Be passionate about exceptional customer service
• Have excellent communication and organisational skills
• Demonstrate brilliant time keeping and reliability
• Have attention for detail

Responsibilities

• Answering telephones in a polite and professional manner
• Attending meetings and note taking
• Keeping the office tidy and presentable always
• Ordering stationery and supplies when needed
• Supporting staff by undertaking ad-hoc projects when needed
• Producing reports and presentations
• Answering email queries, usually through a central inbox

Skills

Customer service

Communication

Organization

Time management

Job description

Season your career as an Administrator

We're recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Defence on a full time basis, contracted to 35 hours per week. You'll be responsible for ensuring our offices run smoothly and efficiently and will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Please note: This role is contracted to 50.2 weeks per year

Here's what you need to know before applying:

Your key responsibilities will include:

• Answering telephones in a polite and professional manner
• Attending meetings and note taking
• Keeping the office tidy and presentable always
• Ordering stationery and supplies when needed
• Supporting staff by undertaking ad-hoc projects when needed
• Producing reports and presentations
• Answering email queries, usually through a central inbox

Our ideal Administrator will:

• Be passionate exceptional customer service
• Have excellent communication and organisational skills
• Demonstrate brilliant time keeping and reliability
• Have attention for detail
• Be a committed and honest individual who always works to very high standards
• Be an ambitious and motivated individual who is always looking to upskill

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1410/95411001/52839636/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!