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An exciting opportunity awaits you as a part-time Customer Service Assistant in a dynamic environment. You will play a crucial role in providing a welcoming reception service to customers at various leisure facilities. Your responsibilities will include maintaining reception areas, using a computerized ticketing system, and promoting a range of services to enhance customer experiences. This role is perfect for individuals with a passion for customer service and the ability to thrive in a busy setting. Join a forward-thinking organization that values diversity and offers a supportive environment for all candidates.
Location: Various Locations In Renfrewshire, PA1 1UJ
Salary: £8,528 - £15,635 per year
Contract Type: Temporary
Position Type: Part Time
Hours: 0 hours per week
Customer Service Assistant, Renfrewshire, Part Time, Temporary up to 12 months, Grade 03, £8,528.47 -£15,635.54 p.a.
An exciting opportunity has arisen for part time temporary Customer Service Assistants across OneRen.
Reporting to the Facility Duty Manager, you will assist in providing a pleasant reception service to customers using sports and leisure facilities and help the management of the facility achieve a high standard and quality leisure service.
This role requires an individual with experience in front line customer service who can adapt to a busy, dynamic working environment with multi-tasking requirements.
You will be required to maintain reception facilities and equipment, including a computerized ticketing and booking system, and provide information and advice to assist customers in maximizing their visits. You will promote the full range of facilities and services, including memberships, merchandise, and retail items, as well as assist with the maintenance of statistical records and account for all monies received in accordance with procedures.
If you have relevant experience and the required skill set, this would be an ideal opportunity for you.
You may be required to work at any location across OneRen in accordance with the needs of the business.
Closing date: 4 May 2025
Interview date: To be confirmed.
The successful candidate will be required to undertake a basic Disclosure Scotland check.
Applications are welcome from candidates from all backgrounds, including those with disabilities and candidates who have ‘care experience’.