Customer Service Assistant - Part Time

The Range; West Midlands Combined Authority; On-site; GBP 10,000 - 15,000; Part time

Job summary

A fast-growing retail company in the West Midlands is seeking a part-time Customer Service Assistant. In this role, you'll be the first point of contact for customers, ensuring exceptional service and assisting with their inquiries. Ideal candidates will have strong communication skills and problem-solving abilities. Join a dynamic team and take the next step in your retail career.

Benefits

Career development opportunities

Dynamic work environment

Recognition in a top retail company

Qualifications

• Ability to create a good first impression.
• Willingness to provide the best customer service experience.
• Confident and calm under pressure.

Responsibilities

• Answer customer enquiries.
• Provide information and solve customer problems.
• Handle returned goods.
• Process till transactions.
• Ensure a positive customer experience.

Skills

Customer service skills

Problem-solving

Teamwork

Patience

Communication

Job description

As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant.

In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

In this role you will be the face of The Range as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

Your day will be varied, and will include a combination of the following tasks:

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.
  
  

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UKs fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, youre sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.

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