Customer Service Assistant - Part Time

The Range; Belfast; On-site; GBP 20,000 - 30,000; Part time

Job summary

An exciting opportunity awaits at a leading UK retailer, where you will play a vital role in delivering exceptional customer service. As a part-time Customer Service Assistant, you will be the welcoming face of the store, ensuring that every customer's experience is memorable and positive. Your skills in problem-solving and communication will shine as you assist customers with their inquiries and transactions. Join a dynamic and fast-paced environment that values its staff and offers a chance to grow your career. Be part of a passionate team that is dedicated to making shopping a unique experience for everyone.

Qualifications

• Must provide the best customer service experience.
• Desirable skills include problem-solving and teamwork.

Responsibilities

• Answer customer enquiries and process till transactions.
• Ensure a positive customer experience and handle returns.

Skills

Customer Service

Problem-Solving

Teamwork

Initiative

Communication

Job description

As a result of our expansion plans and our continued ongoing success, we are looking to appoint a part-time Customer Service Assistant.

In this role, you will be the face of The Range, delivering great service and promoting The Range as a unique one-stop shopping experience. It is essential that you create a good first impression as the first point of contact a customer has with our store. You must be polite, approachable, confident, and able to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills, the ability to think quickly, follow instructions, work as a team, and take initiative are also desirable skills for the role.

Your day will be varied and will include a combination of the following tasks:

1. Answering customer enquiries.
2. Giving information and helping to solve customer problems.
3. Being the first point of contact for dealing with returned goods.
4. Processing till transactions.
5. Ensuring that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest-growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state-of-the-art distribution centres, you’re sure to find the role to match your skills and ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast-paced environment and take the next step in your career.