Customer Service Assistant - Part Time

The Range; Barrow-in-Furness; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic and fast-growing retailer as a part-time Customer Service Assistant. In this role, you'll be the welcoming face of the store, ensuring every customer has a positive experience. Your responsibilities will include answering inquiries, processing transactions, and resolving issues, all while working in a supportive team environment. This is a fantastic opportunity to develop your skills in a rewarding position with a company that values its employees and offers a unique shopping experience. If you are passionate about customer service and thrive in a busy setting, this role is perfect for you.

Qualifications

• Willingness to provide excellent customer service.
• Ability to think quickly and solve problems.

Responsibilities

• Answer customer enquiries and provide information.
• Process till transactions and handle returned goods.

Skills

Customer Service

Problem-Solving

Teamwork

Communication

Patience

Job description

As a result of our expansion plans and our continued ongoing success, we are looking to appoint a part-time Customer Service Assistant.

In this role, you will be the face of The Range, delivering great service and promoting The Range as a unique one-stop shopping experience.

As the first point of contact a customer has with our Store, it is essential that you create a good first impression. You will need to be polite and approachable, confident, and have the ability to remain patient and calm in difficult situations.

What are we looking for?

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and the ability to think quickly, follow instructions, work as a team, and take initiative are also desirable skills for the role.

Your day will be varied and will include a combination of the following tasks:

1. Answering customer enquiries.
2. Giving information and helping to solve customer problems.
3. Being the first point of contact for dealing with returned goods.
4. Processing till transactions.
5. Ensuring that the customer's experience is a positive one.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest-growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state-of-the-art distribution centres, you’re sure to find the role that matches your skills and ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast-paced environment and take the next step in your career.