Customer Service Assistant - Lifeguard

Halo Leisure; Tewkesbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in health and leisure is seeking a Lifeguard for Brockworth Sports Centre. The role involves ensuring customer safety, performing rescues, and providing first aid. With opportunities for career progression and various benefits, this position is perfect for those looking to make a difference in their community.

Benefits

Free use of facilities (gym, swimming, etc.)

Family discounts

Training and Development opportunities

25 days annual leave plus bank holidays

Health Cash Plan

Enhanced maternity and paternity pay

Cycle to work scheme

Qualifications

• Ability to pass the National Pool Lifeguard course.
• Experience in a similar role is beneficial.

Responsibilities

• Provide safe supervision of customers in poolside locations.
• Perform rescues and deliver first aid as necessary.
• Challenge inappropriate behavior to maintain safety.

Skills

Calm under pressure

First Aid

Customer service

Education

National Pool Lifeguard Qualification

Job description

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Reference: MAY20258872

Expiry date: 15:30, Mon, 9th Jun 2025

Location: Brockworth Sports Centre

Benefits: Please see the job description for all benefits

Job Title: Lifeguard | Location: Brockworth | Job Type: Casual | Salary: £12.21 per hour

Rota: Rota: Various Daytime and Evening shifts available

As a Lifeguard you are calm and confident, potentially you could save a life, and you will help keep people safe. You will need to feel comfortable being in control of the pool and challenging inappropriate behaviour.

You’re not the type to panic under pressure and compromise the safety of others. The role isn’t Baywatch, you don't just sit and watch. You can perform a rescue, deliver first aid, and have difficult conversations with customers who are not acting safely, we will give you the skills and qualifications to be able to do this. You’re looking for the chance to progress and work to a regular rota pattern.

As our next Lifeguard you’ll provide safe supervision of customers in poolside locations. You will keep people safe, ultimately you are responsible for preventing serious injuries or accidents.

The Key Requirements…

National Pool Lifeguard Qualified or have the ability to pass the course

Joining Halo Leisure there is an opportunity to become a swimming teacher, duty manager or a trainer and there is regular ongoing training to keep your skills refreshed.

Here at Halo Leisure, our mission is to "Create Healthier Communities." We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres. Joining Halo, you’ll be helping us to offer friendly and supportive advice and guidance to our customers. Within this role there is a stable and structured environment and high quality support and training through Apprenticeships.

With us you’ll have the opportunity to showcase your ability to work with confidence and remain calm at all times, you will get things done, be efficient within your role, listen to your colleagues & be approachable, and have a caring attitude towards others.

The Benefits and Perks…

Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)

Family discounts

Training and Development and career progression opportunities

25 days of annual leave plus bank holidays

Health Cash Plan

Enhanced maternity and paternity pay

Enhanced absence pay

Additional employer contributions to your pension scheme

Long service, Baby gifts and other reward schemes

The chance to be nominated to receive one of our annual staff awards

Cycle to work scheme

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