Customer Service Assistant - Kitchen Team member

Tenpin; Chichester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Tenpin recherche un Assistant Service Client pour offrir une expérience client exceptionnelle. Vous travaillerez dans un environnement amusant, gérant les réservations, les événements et le service à la clientèle. Une flexibilité et un enthousiasme remarquables sont essentiels pour réussir. Ce rôle offre également des opportunités de développement de carrière au sein de l'entreprise.

Benefits

Discounts for Retailers

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Leave Benefits

Employee Assistance Programme

Life Assurance (2x annual salary)

Recommend a Friend Scheme

On the Spot Rewards

Qualifications

• Attitude enthousiaste et déterminée pour un environnement rapide.
• Flexibilité totale, y compris soirées et week-ends.
• Approche amicale et organisationnelle avec une attention forte aux détails.

Responsibilities

• Gérer les réservations, répondre aux demandes et identifier les opportunités de vente.
• Travailler dans divers départements comme le Laser Arena et le bar.
• Assurer un excellent service client et maintenir la propreté.

Skills

Customer Service

Communication Skills

Flexibility

Attention to Detail

Team Player

Enthusiasm

Job description

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Job Reference:

4ffa3a55dfc7

Job Views:

11

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Are you looking to work in
a fun environment where confidence, energy, and a positive attitude are all you
need? The rest we can teach you!

We have something fun for
all the family to do, regardless of age. Our centres are fantastic places to
visit, and even better places to work in. Why not come and help us entertain?

We love to entertain—it's
in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,
Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a
fabulous food menu.

The Role

As a Customer Service
Assistant, you'll provide an excellent customer experience by managing
reception bookings, addressing enquiries, identifying sales opportunities,
hosting events, maintaining cleanliness, and preparing food and drinks.

You'll work across various
departments, from running the Laser Arena and hosting Escape Room experiences
to managing karaoke rooms and serving drinks at the bar. Every day will bring
something new, keeping the fun flowing!

You should be efficient,
proactive, friendly, and confident in customer interactions, with exceptional
service as your priority.

Skills You Need

• Determined, enthusiastic,
  and able to work in a fast-paced environment
• Excellent customer
  service, communication skills, and a "nothing is too much trouble"
  attitude
• Fully flexible, including
  evenings and weekends
• Approachable, helpful,
  organised, strong
  attention to detail and a strong team player
• Tenpin Treats – Retailer
  discounts, Smart Tech and Best Doctors
• Free Bowling for family
  and friends
• Free Food (when working 6+
  hours)
• Enhanced Maternity,
  Paternity, Adoption leave
• Employee Assistance
  Programme
• Free counselling
• Life assurance (2x annual salary)
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Looking
for career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.

What Happens Next?

Ready
to grow your career with us? Click apply and complete our quick 2-minute
application.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 22/06/2025 by TN United Kingdom