Customer Service Assistant - Glamis Road, Dundee

CJ Lang & Sons Ltd; Dundee; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local grocery retailer in Dundee is seeking a Customer Service Assistant to provide exceptional service to the community. You will be responsible for restocking shelves, promoting offers, and maintaining hygiene standards. Flexibility is essential as the role requires working various shifts, including weekends. Previous retail experience is beneficial but not mandatory, as training will be provided. The position offers competitive benefits, including a staff discount.

Benefits

10% staff discount

Career opportunities

Qualifications

• Experience in retail, especially in grocery, is a plus but not essential.
• Flexibility to work mornings, evenings, and weekends.
• Friendly and efficient customer service skills.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers and serve in the Food to Go counter.
• Maintain store hygiene and compliance standards.

Skills

Communication skills

Customer service orientation

Job description

Customer Service Assistant – 16 hours per week

SPAR Glamis Road, Dundee

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night, so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance