Customer Service Assistant (Games)

HB Leisure; Lowestoft; On-site; GBP 10,000 - 20,000; Full time

Job summary

Join HB Leisure as a Customer Service Assistant (Games Host) in a dynamic theme park setting. Enjoy interacting with guests, running games, and developing valuable skills in a vibrant environment. With opportunities for travel and great career progression, this role offers competitive pay and bonuses.

Benefits

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities

Discounts at top retailers

Access to wellbeing resources

Career possibilities and travel opportunities

Qualifications

• Excellent customer service and communication skills.
• Positive, outgoing personality.
• Honest, reliable, and responsible.

Responsibilities

• Running skill games and delivering excellent customer service.
• Ensuring guests have a fun experience.

Skills

Customer service

Communication

Reliability

Positive attitude

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us in working in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games, delivering excellent customer service to our guests, and ensuring they have as much fun as possible playing our games!

In return, we will offer you:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme, and a virtual gym with free online workouts
• Great career possibilities, including opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Excellent customer service and communication skills, with a positive, outgoing personality
• Honest, reliable, responsible, with a strong work ethic
• Good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards
• Reliable transportation is required due to the site's location