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Customer Service Assistant (Games)
HB Leisure
London
On-site
GBP 20,000 - 30,000
Full time
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Job summary
Join a vibrant team as a Customer Service Assistant (Games Host) in a fun theme park environment! This role offers a unique opportunity to develop valuable skills while ensuring guests enjoy their experience with our skill games. With competitive pay, flexible hours, and the chance to travel to incredible locations worldwide, this position is perfect for those who thrive in dynamic settings. If you're outgoing, reliable, and eager to provide top-notch service, this is your chance to shine in the leisure industry. Embrace the adventure and make a difference in the lives of our guests!
Benefits
Qualifications
- Excellent customer service and communication skills are essential.
- Must be honest, reliable, and responsible with a strong work ethic.
Responsibilities
- Run skill games while delivering excellent customer service.
- Ensure guests have fun playing games.
Skills
Job description
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don't just open doors to a career in the leisure industry, we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!
In return we will offer you:
- Competitive rates of pay
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations.
Person Specification:
- Great customer service and communication skills with a positive, outgoing personality.
- Honest, reliable, and a responsible individual with a strong work ethic.
- Able to offer good availability on weekdays and weekends (including bank holidays).
- Capable of following instructions and complying with all company standards.
- Have reliable transportation – due to the location of the site.
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