Customer Service Assistant (Games)

HB Leisure Ltd; Blackpool; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company in the leisure industry is seeking Customer Service Assistants (Games Hosts) in Blackpool. This role offers the chance to work in a vibrant theme park environment, providing excellent customer service and managing entertainment games. Opportunities exist for career development and global travel.

Benefits

Competitive pay rates

Daily Bonus Scheme

Recommend A Friend Bonus

Winter opportunities between seasonal contracts

Discounts at hundreds of retailers

Unlimited access to wellbeing resources

Career prospects including opportunities to travel

Qualifications

• Excellent customer service and communication skills.
• Outgoing personality and positive attitude.
• Reliable and responsible with a strong work ethic.

Responsibilities

• Manage skill games and ensure excellent guest experiences.
• Deliver high levels of customer service.

Skills

Customer service

Communication skills

Job description

Job Title: Customer Service Assistant (Games), Blackpool

Client:

Location:

Blackpool, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

fccbd706602e

Job Views:

12

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Hosts) to join our vibrant team.

We like to do things differently at HB Leisure. We don’t just offer a career in the leisure industry, but also the opportunity to travel the globe and work in our other incredible locations!

If you prefer a lively, fun environment over a desk job, then you are perfect for us. Join us working in a theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for managing our skill games, delivering excellent customer service, and ensuring guests have the best experience possible.

In return, we offer:

• Competitive pay rates
• Daily Bonus Scheme
• Recommend A Friend Bonus (subject to T&C's)
• Winter opportunities between seasonal contracts
• Discounts at hundreds of retailers
• Unlimited access to wellbeing resources such as a virtual GP, 24/7 employee assistance, and a virtual gym with free online workouts
• Great career prospects, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in amazing locations

Person Specification:

• Excellent customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, responsible, with a strong work ethic
• Availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and adhere to company standards
• Reliable transportation due to site location