Customer Service Assistant - Friendly, Team-Driven Support

East of England Cooperative; Heybridge; On-site; GBP 12,000 - 16,000; Part time

Job summary

A regional retail cooperative in Heybridge is looking for a Customer Service Assistant to enhance customer experience and support local community engagement. The role requires a friendly, reliable team player with good communication skills, adapting to various responsibilities and working hours. This position offers competitive pay and numerous employee perks, including discounts and opportunities for career growth. Join us in delivering exceptional service to our valued customers.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave and pay arrangements

Award-winning training and apprenticeship programmes

Discounts with over 900 retailers

Financial wellbeing support

Employee Recognition Scheme

Free remote GP service available 24/7

Employee Assistance Programme

Qualifications

• Must have passed the school leaver's age.

Responsibilities

• Support the store in delivering customer service.
• Engage with the local community and promote the store.
• Maintain high standards of availability and presentation.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Basic level of numeracy, literacy, and IT skills

Job description

A regional retail cooperative in Heybridge is looking for a Customer Service Assistant to enhance customer experience and support local community engagement. The role requires a friendly, reliable team player with good communication skills, adapting to various responsibilities and working hours. This position offers competitive pay and numerous employee perks, including discounts and opportunities for career growth. Join us in delivering exceptional service to our valued customers.