Customer Service Assistant (Cherry Tree Holiday Park)

TN United Kingdom; Great Yarmouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team as a Customer Service Assistant at a renowned holiday park, where your outgoing nature and passion for customer engagement will shine. In this fast-paced role, you'll ensure guests have a memorable experience while maintaining the arcade's cleanliness and functionality. With flexible working hours and a supportive environment, this is a fantastic opportunity to be part of a fun and dynamic team dedicated to providing exceptional service. Enjoy perks like park facility access and discounts, making every day enjoyable at work!

Benefits

Uniform Provided

Use of Park Facilities

Discounts (Depending on Site)

Recommend a Friend Scheme

Qualifications

• Outgoing, friendly, and approachable personality.
• Passion for customer service and engagement.

Responsibilities

• Resolve customer issues politely and efficiently.
• Ensure arcade machines are operational and clean.
• Maintain a safe and welcoming environment for guests.

Skills

Customer Engagement

Problem Solving

Flexibility

Reliability

Job description

Social network you want to login/join with:

Customer Service Assistant (Cherry Tree Holiday Park), Great Yarmouth

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Client:

Inspired

Location:

Great Yarmouth, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

5b0b3670f6bd

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Immediate Start – As a seasonal Arcade Customer Service Host you will be outgoing, friendly, approachable and confident and have a passion for customer engagement and service. You will help to ensure every customer who comes through our venues leaves happy, providing help and advice whenever you can. Reliability and punctuality are essential, and you will need to be flexible to changing shift patterns.

Overview of the Arcade Host role.

You will be working as part of a team in a fast paced, fun environment that is open 7 days a week. You will ensure our guests are having an enjoyable time whilst making certain the machines are operational, clean and correctly merchandised.

• Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner
• Serving customers in the prize shop
• Stocking Machines and shop by exchanging tickets for prizes
• To ensure the arcade is clean, attractive and well merchandised.
• To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
• Basic maintenance of the Arcade machines
• Passing on and reporting any relevant information to supervisors and managers
• £10.42 per hour
• Flexible working full-time and part-time positions available (depending on the site)
• Overtime in busy periods
• Recommend a Friend Scheme – Put forward a friend to work for us to earn a bonus (Subject to T&C’s)
• Uniform provided
• Use of park facilities and discounts (depending on the site)

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.