Customer Service Assistant - Casual - Marina Centre

Freedom Leisure; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

Freedom Leisure cherche un assistant de restauration pour leur Maritime Centre, un lieu dynamique favorisant la santé et l'activité communautaire. Vous serez responsable de la préparation des aliments, du service à la clientèle et de l'entretien des espaces. Ce poste offre la flexibilité et une expérience revitalisante dans un environnement engageant.

Benefits

Horaires de travail flexibles

Formation et développement

Congés payés

Ambiance amusante et dynamique

Adhésion au personnel à prix réduit

Opportunités de travail permanent

Possibilités de construire une carrière excitante

Rôle gratifiant

Qualifications

• Expérience préalable dans un café ou environnement de restauration souhaitée.
• Compétences en service client et communication.

Responsibilities

• Préparation de boissons de qualité et assistance à la cuisine.
• Service client, opérations de caisse, et nettoyage des zones de repas.

Skills

Customer service

Teamwork

Communication

Food hygiene knowledge

Job description

If you're passionate about food, enjoy providing outstanding service, and want to work in a role that truly benefits your local community — then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with a strong purpose: to support and inspire local communities to live healthier, more active lives. Whether it's a morning coffee, a nutritious snack, or a hot meal after a workout, our catering team plays a vital part in creating a welcoming and enjoyable experience for everyone who walks through our doors.

The Marina Centre is a vibrant facility offering everything from a leisure pool with slides and splash zone, to a state-of-the-art gym, sports hall, and beachside café. Our café is a key community hub — a space to refuel, relax, and connect — and we're looking for a Catering Assistant to help us keep it running smoothly.

About the Role:

As a Catering Assistant, you will be a vital part of our front-of-house and kitchen team. Your responsibilities will include:

• Barista service - preparing high-quality hot and cold drinks to order
• Cooking and food prep - assisting with the preparation of fresh food and light meals
• Customer service - greeting and serving customers in a friendly, efficient manner
• Till operation - handling transactions, taking orders, and promoting offers
• Cleaning and hygiene - ensuring all kitchen, café and vending areas are clean, safe and hygienic
• Opening and closing - helping to set up and close down café operations, including stock checks and equipment cleaning
• Vending and pot wash - maintaining vending machines, dishwashing and ensuring all crockery and utensils are cleaned and stored correctly
  
  

About You:

We're looking for someone who is enthusiastic, reliable, and takes pride in their work. Ideally, you will have:

• Previous experience in a café, kitchen or catering environment
• Good customer service and communication skills
• Basic food hygiene knowledge (although full training is provided)
• Willingness to learn and work flexibly as part of a team
  
  

Hours: Casual hours, as and when required.

We may close applications early if a high volume of suitable applicants is received, so please apply as soon as possible if you're interested.

Requirements

• To serve the leisure centre's customers using exceptional customer service skills
• Promote and sell the different products that Freedom Leisure offer
• Experience of serving customers in a face to face environment
• Ability to prioritise
• Team orientated approach
• To be friendly, helpful and polite
  
  

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Flexible working hours
• Training and development provided
• Paid annual leave
• Fun and busy environment
• Discounted Staff Membership
• Potential permanent work opportunities
• Opportunities to build an exciting career
• Rewarding role supporting health & fitness in the community
  
  

Closing date: 27th June 2025

Salary: up to £12.21 per hour