Customer Service Assistant (Arcades)

HB Leisure Ltd; Rhyl; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in leisure entertainment, HB Leisure, offers exciting opportunities for Customer Service Assistants (Arcade Hosts) to join a vibrant team. In this role, you will provide exceptional customer service in a fun theme park environment, develop skills recognized throughout your career, and enjoy benefits like travel opportunities and discounts at top retailers.

Benefits

Competitive rates of pay

Recommend A Friend Bonus

Winter opportunities between seasonal contracts

Discounts at hundreds of top retailers

Unlimited access to wellbeing resources

Great career possibilities including travel

Qualifications

• Excellent customer service and communication skills.
• Positive, outgoing personality.
• Reliable and responsible with a strong work ethic.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing games in the Arcade.

Skills

Customer service

Communication

Positive personality

Reliability

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries with over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe and work in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us to work in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

We offer:

• Competitive rates of pay
• Recommend A Friend Bonus (subject to T&Cs)
• Winter opportunities between seasonal contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources, including virtual GP services, 24/7 employee assistance programs, and a virtual gym with free online workouts
• Great career possibilities, including travel opportunities to Asia, Europe, Dubai, USA, and more

Person Specification:

• Excellent customer service and communication skills with a positive, outgoing personality
• Honest, reliable, responsible, and with a strong work ethic
• Good availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and comply with company standards
• Reliable transportation due to the location of the site