Customer Service Assistant (Arcades)

HB Leisure; Exeter; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join HB Leisure as a Customer Service Assistant (Arcade Host) in Exeter! This role offers an exciting opportunity to work in a vibrant, fun theme park environment while developing valuable customer service skills. Enjoy competitive pay, flexible hours, and perks like discounts and well-being resources. Be part of a global leader in skilled games and amusements, providing memorable experiences for our guests.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus

Winter Opportunities between seasonal contracts

Discounts at hundreds of top retailers

Unlimited access to wellbeing resources

Qualifications

• Great customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, and responsible individual with a strong work ethic
• Good availability on weekdays and weekends

Responsibilities

• Deliver excellent customer service to guests in the Arcade
• Ensure guests have fun while playing games
• Follow instructions and comply with company standards

Skills

Customer service

Communication skills

Positive personality

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

In return, we will offer you:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&Cs)
• Winter Opportunities between your Seasonal Contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.

Person Specification:

• Great customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, and responsible individual with a strong work ethic
• Good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards
• Reliable transportation due to the location of the site