Customer Service Assistant (Arcades)

HB Leisure Ltd.; Colwyn Bay; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join HB Leisure Ltd., a global leader in leisure, as a Customer Service Assistant (Arcade Host). In this fun and vibrant role, you will provide excellent service to guests in an arcade setting and enjoy flexible working hours along with great travel opportunities.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus

Discounts at hundreds of top retailers

Unlimited access to wellbeing resources

Opportunities to travel globally

Qualifications

• Excellent customer service and communication skills.
• Reliable and responsible with a strong work ethic.
• Good availability on weekdays, weekends, and bank holidays.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing games in the Arcade.
• Follow company standards and instructions.

Skills

Customer service

Communication

Positive attitude

Job description

HB Leisure

is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry, but also offer the opportunity to travel the globe to experience working in our other incredible locations.

If a desk isn’t for you, then you are for us. Join us in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

In return, we offer:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (Subject to T&Cs)
• Winter Opportunities between your Seasonal Contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP, 24/7 employee assistance programme, and a virtual gym with free online workouts
• Great career possibilities, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Excellent customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, responsible, with a strong work ethic
• Good availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and comply with all company standards
• Reliable transportation due to site location