Customer Service Assistant (Arcades)

HB Leisure; Chertsey; On-site; GBP 10,000 - 20,000; Full time

Job summary

HB Leisure invites enthusiastic individuals to apply for the role of Customer Service Assistant (Arcade Host) in a vibrant theme park environment. Enjoy a fun work atmosphere while developing customer service skills recognized throughout your career. Flexible hours and exciting travel opportunities globally are part of the package.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus (subject to T&Cs)

Winter Opportunities between seasonal contracts

Discounts at hundreds of top retailers

Unlimited access to wellbeing resources such as virtual GP services

24/7 employee assistance programs

Virtual gym with free online workouts

Great career possibilities

Qualifications

• Excellent customer service and communication skills with a positive, outgoing personality.
• Honest, reliable, responsible, with a strong work ethic.
• Good availability on weekdays, weekends, and bank holidays.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing games in the Arcade.

Skills

Customer service

Communication

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer opportunities to travel the globe and work in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

In return, we offer:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (subject to T&Cs)
• Winter Opportunities between seasonal contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as virtual GP services, 24/7 employee assistance programs, and a virtual gym with free online workouts
• Great career possibilities, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations

Person Specification:

• Excellent customer service and communication skills with a positive, outgoing personality
• Honest, reliable, responsible, with a strong work ethic
• Good availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and comply with all company standards
• Reliable transportation, due to the location of the site