Customer Service Assistant (Arcades)

HB Leisure; Blackpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

HB Leisure is seeking enthusiastic Customer Service Assistants (Arcade Hosts) for their vibrant team in Blackpool. This role involves delivering exceptional customer service in a fun theme park environment, alongside opportunities for career development and travel. Flexible hours and competitive pay are offered alongside a host of benefits.

Benefits

Competitive rates of pay

Flexible working hours

Recommend A Friend Bonus

Discounts at top retailers

Unlimited access to wellbeing resources

Global travel opportunities

Qualifications

• Excellent customer service and communication skills.
• Honest, reliable, responsible with a strong work ethic.
• Good availability on weekdays and weekends.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing arcade games.

Skills

Customer service

Communication

Positive personality

Job description

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer opportunities to travel the globe and work in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

In return, we will offer you:

• Competitive rates of pay
• Flexible working hours
• Recommend A Friend Bonus (subject to T&Cs)
• Winter opportunities between seasonal contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as virtual GP services, 24/7 employee assistance programmes, and a virtual gym with free online workouts
• Great career prospects, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations

Person Specification:

• Excellent customer service and communication skills with a positive, outgoing personality
• Honest, reliable, responsible, with a strong work ethic
• Good availability on weekdays and weekends, including bank holidays
• Ability to follow instructions and comply with all company standards
• Reliable transportation, due to the location of the site