Customer Service Assistant

Compass Group; Worcester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in Worcester is seeking a Customer Services Assistant to join a passionate team in delivering exceptional service to Universities. The ideal candidate should be enthusiastic, a team player, and thrive in a busy environment. Previous experience in a catering role is preferred but not essential. Join us in creating delicious meals while enjoying opportunities for progression within a supportive and diverse workplace.

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Outstanding timekeeping and reliability.
• Safety-first mindset.
• Experience in a catering-related role preferred but not essential.

Responsibilities

• Prepare delicious, high-quality food.
• Create attractive food and counter displays.
• Represent Universities and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Customer service excellence

Team collaboration

Timekeeping

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/3007/96325001/52703417/BU #Universities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!