Customer Service Assistant

Southern Co-op; Wimborne Minster; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

NEST pension

Cycle-to-work scheme

Job summary

Southern Co-op is seeking a Customer Service Assistant for a part-time role at our community-focused stores. You’ll help customers, stock shelves, and operate the checkout, contributing to a welcoming and safe shopping environment.

We value a genuine enthusiasm for customer service, a proactive can-do attitude, and teamwork. This role supports neighbors and plays a key part in daily community life.

Qualifications

• Genuine enthusiasm for great customer service.
• Hands-on, can-do attitude.
• Team player who’s ready to help.
• Willingness to handle tasks like: queries, stocking, checkout and cleaning.

Responsibilities

• Assist customers with queries and provide information on products and services.
• Keep shelves stocked, neatly arranged and products visible to customers.
• Serve on the checkout and process transactions efficiently.
• Keep the store clean, safe and welcoming for all customers.

Skills

Customer service

Teamwork

Can-do attitude

Communications

Job description

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service


• A hands-on, can-do attitude


• A team player who’s always ready to help


• A willingness to get stuck into tasks like:
  
  
  
  • Helping customers with queries
  
  
  • Keeping shelves stocked and looking great
  
  
  • Serving on the checkout
  
  
  • Keeping the store clean, safe and welcoming
  
  
  
  

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.