Customer Service Assistant

Southern Co-op; Bath; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op in Bath is seeking a part-time Customer Service Assistant to join our community-focused retail team. You will help customers, keep shelves tidy, handle checkout duties and ensure the store remains clean and inviting for everyone.

We value enthusiasm and teamwork, and we offer a range of benefits and opportunities, including training and potential progression within the co-op. Join us to make a real difference in your local area.

Qualifications

• Genuine enthusiasm for great customer service.
• Hands-on, can-do attitude and teamwork.
• Willingness to help with in-store tasks.
• Ability to assist customers with queries, stock shelves, operate checkout and keep the store welcoming.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Keep the store clean, safe and welcoming.

Skills

Customer service

Team player

Can-do attitude

Enthusiasm

Job description

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.