Customer Service Assistant

Southern Co-op; Wealden; On-site; GBP 40,000 - 60,000; Part time

Job summary

Rejoignez Southern Co-op en tant qu'assistant au service clientèle et devenez le visage amical de votre communauté. Dans ce rôle à temps partiel, vous jouerez un rôle crucial en aidant les clients, en maintenant l'organisation du magasin et en vous impliquant dans la vie communautaire. Profitez d'un environnement de travail varié et enrichissant, avec accès à de nombreux avantages, y compris des remises et des opportunités de développement de carrière.

Benefits

20% de réduction pour collègues

31 jours de congés annuels

Plans de santé

Programme d'assistance aux employés

Réductions généreuses sur les achats

Pension NEST

Schéma de vélo-travail

Programme de recommandation de collègues

Qualifications

• Général souhait de participer à la communauté.
• Attitude proactive pour aider les clients.
• Capacité à travailler en équipe dans un cadre dynamique.

Responsibilities

• Aider les clients avec leurs questions.
• Garder les rayons remplis et attrayants.
• Servir à la caisse et maintenir le magasin propre et accueillant.

Skills

Enthousiasme pour le service client

Travaille en équipe

Flexibilité

Job description

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Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A team player who’s always ready to help
• A willingness to get stuck into tasks like: Helping customers with queriesKeeping shelves stocked and looking greatServing on the checkoutKeeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.