Customer Service Assistant

Heart of England Cooperative Society; Warwick; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused retail organization in Warwick seeks Customer Service Assistants for a part-time position (8 hours/week). Ideal candidates will have excellent communication skills, a positive attitude, and a commitment to outstanding customer service. The role offers a competitive salary of £12.21/hour and various benefits including discounts and a structured training plan.

Benefits

Competitive salary

Generous staff discount

Pension contribution

Structured training plan

Qualifications

• Eager to deliver excellent customer service with a positive attitude.
• Ability to work as part of a team and create a great atmosphere.
• Passion for convenience retail and helping customers.

Responsibilities

• Assist customers and provide great service in the store.
• Promote a positive environment and contribute to team success.

Skills

Excellent communication

Customer service orientation

Positive attitude

Flexibility

Job description

Overview

We are looking for Customer Service Assistants to join our team at Heart of England Cooperative Society in the Warwick Gates convenience store. This is a permanent, part-time contract for 8 hours per week.

About You

As a Customer Service Assistant with the Society, you will be positive and flexible, with a 'can do' attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the 'go to' store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile.

Life at The Society

Great Place to Work

At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

First for Customers

We are recognised as the 'go to' convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.

At the Heart of the Community

Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.

Rewards & Benefits

At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be