Customer Service Assistant

B&M Retail; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

B&M Retail is seeking part-time Customer Service Assistants at Abbey Trading Estate, Newtownabbey. This permanent role offers 12 guaranteed hours per week with flexibility for afternoon, evening, and weekend shifts. Join a growing team with excellent training, discounts, and career advancement opportunities in a fun, inclusive environment.

Benefits

10% employee discount

Access to The Tannoy portal for discounts

In-house training and development opportunities

Qualifications

• Proactive and committed to the job.
• Great team player.

Skills

Proactivity

Team Player

Job description

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B&M Retail is currently recruiting for Customer Service Assistants to join our team at the Abbey Trading Estate, Newtownabbey!

This is a permanent, part-time position with 12 hours a week guaranteed.

We are one of the UK’s fastest-growing retailers. With our ongoing expansion plans, there’s never been a better time to join us! We offer excellent on-the-job training, internal development, and career progression – 80% of our Managers are promoted from within. We also offer casual/flexible, part-time roles.

Our stores are fast-paced and operate 7 days a week. This role requires flexibility to work afternoon, evening, and weekend shifts.

Our ideal candidate should:

• Be proactive and committed to getting the job done
• Be a great team player

We value personality and attitude. Experience in retail or customer service is a bonus but not essential.

In return, we offer:

• 10% employee discount from week 1, with double discount days throughout the year
• The Tannoy portal – access to discounts across retail, leisure, and more
• In-house training and development + career advancement opportunities!

Our roles are competitive and tend to fill quickly, so apply now to avoid missing out!

We are an equal opportunity employer committed to creating an inclusive and diverse working environment.