Customer Service Assistant

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; On-site; GBP 12,000 - 18,000; Part time

Job summary

A community-focused retail team is seeking a Customer Service Assistant to join their vibrant team. In this part-time role, you will engage with customers, help maintain store organization, and contribute to a welcoming atmosphere. The ideal candidate has a passion for customer service and a readiness to work closely with others. This position offers numerous benefits, including discounts, annual leave, and career growth opportunities.

Benefits

20% colleague discount

31 days of annual leave

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• Genuine enthusiasm for great customer service.
• Willingness to help customers with queries and tasks.
• Ability to maintain a clean, safe, and welcoming store.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.

Skills

Customer service enthusiasm

Hands-on, can-do attitude

Team player

Job description

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

We would love you to have...

-A genuine enthusiasm for great customer service

-A hands-on, can-do attitude

-A team player who's always ready to help

-A willingness to get stuck into tasks like:
-Helping customers with queries

-Keeping shelves stocked and looking great

-Serving on the checkout

-Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.

You'll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.