Customer Service Assistant

Compass Group PLC; Troston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is recruiting a dedicated Customer Services Assistant - Zero Hours on a permanent casual basis to support Defence operations. You will deliver high standards of customer service, assist with minor repairs and maintain site presentation, while supporting contractor processes and site safety.

A proactive communicator with reliability will thrive in this role. The Defence, Government & Energy services division of Compass Group UK&I values teamwork and flexibility, offering a

Qualifications

• Have previous experience within a similar role

Responsibilities

• Undertaking minor repairs and maintenance tasks
• Responsible for ensuring the exterior of the site is in a clean, tidy and reasonable state of repair, inclusive of general external maintenance tasks
• Assisting the facilities team with the control of contractor's process, inclusive of ensuring contractors are signed in correctly, and signed out, and that everyone is adhering to site policies and rules
• Responsible for opening and/or closing the building where required
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Health & Safety regulations
• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include:

• Undertaking minor repairs and maintenance tasks
• Responsible for ensuring the exterior of the site is in a clean, tidy and reasonable state of repair, inclusive of general external maintenance tasks.
• Assisting the facilities team with the control of contractor's process, inclusive of ensuring contractors are signed in correctly, and signed out, and that everyone is adhering to site policies and rules
• Responsible for opening and/or closing the building where required
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Health & Safety regulations
  Have previous experience within a similar role
• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
  Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.