Customer Service Assistant

Aramark; Tornagrain; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering services provider in Tornagrain is seeking a Customer Service Assistant to work at Fort George. The role involves serving food, cleaning, and operating the till. Full training is provided, and candidates must be 18+, with eligibility to work in the UK and reliable transport. The position offers a full-time contract, with a competitive hourly rate and various company benefits.

Benefits

Discounted meals on shift

Free on-site parking

Access to Employee Benefits via Perkbox

Company benefits such as life assurance and pension contributions

Opportunities for career progression

Qualifications

• Previous customer-facing or food service experience is desirable but not essential; full training is provided.
• Must be 18+.
• Reliable transport is necessary due to location and limited public transport.

Responsibilities

• Serve food and beverages, adhering to health and safety protocols.
• Stock management and cleaning dining areas.
• Operate the till and process payments.

Skills

Customer service

Food service

Reliability

Job description

Aramark (NYSE: ARMK) is in the customer service business across food, facilities, and uniforms, serving people where they work, learn, recover, and play. With a passion to serve, our over 247,000 team members deliver enriching experiences in 19 countries daily.

Join Our Team as a Customer Service Assistant

Aramark UK is recruiting for a Customer Service Assistant in the Defence sector at Fort George, Inverness, IV2 7TE. You will primarily work front-of-house, serving food and beverages, operating the till, cleaning dining areas, and supporting both front and back-of-house operations. You will report to the on-site General Manager.

We aim to promote work-life balance while working in hospitality, offering career development within a leading organization. We provide contract catering services to diverse clients including Defence, Judicial, private industry, and Education sectors. Our teams include some of the UK's best culinary and catering talent.

Eligibility to work in the UK and residence in the country for over 3 years are required. Security checks are necessary for this role.

What We Offer

• Full-time, permanent position, 35 hours/week over 5 days, including one weekend in four. Shift times from 6:30 am to 7:30 pm.
• Hourly rate of £12.21.
• Discounted meals on shift and free on-site parking.
• Access to Employee Benefits via Perkbox, including online GP, discounts, and supermarket savings.
• Company benefits such as life assurance, pension contributions, and more.
• Opportunities for career progression and internal promotion.
• Comprehensive training and apprenticeship schemes to support your development.

A Day in the Life

• Serve food and beverages, adhering to health and safety protocols, and deliver excellent customer service.
• Stock management, cleaning dining and serving areas, both front and back of house.
• Operate the till, process payments, and upsell products.

Ideal Candidate

• Previous customer-facing or food service experience is desirable but not essential; full training provided.
• Must be 18+.
• Must have UK eligibility and residence for over 3 years. Security checks required.
• Reliable transport is necessary due to location and limited public transport.

If interested, apply now with Job Reference 588670. All applications are confidential. Existing employees should notify their line manager before applying.

About Aramark UK

We are committed to diversity and inclusion, actively encouraging applications from all abilities. We support employees with disabilities and ensure our recruitment process is accessible. For accommodations or questions, contact [e-mail].