Customer Service Assistant

Chartwells; St Albans; On-site; GBP 40,000 - 60,000; Part time

Job summary

Chartwells is seeking a part-time Customer Services Assistant to join their team. The role involves preparing food, delivering customer service, and maintaining a positive brand image, for 20 hours a week over 42 weeks a year. Join a company focused on fostering individual growth and offering great perks.

Benefits

Competitive pay

Learning and development opportunities

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Ability to thrive under pressure.

Responsibilities

• Preparing high-quality food for clients.
• Creating attractive food displays.
• Handling cash and operating the cash register.

Skills

Teamwork

Customer Service

Timekeeping

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver exceptional customer service for Chartwells on a part-time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will be part of a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Please note: This role is contracted to 42 weeks per year.

Key responsibilities include:

• Preparing high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Adhering to Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display a passion for delivering excellent customer service
• Be an excellent team player
• Be motivated to succeed in your role
• Thrive under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset
• Experience in a similar catering role is desirable but not essential

Joining us means helping to feed people, fuel progress, and forge connections across around 6,000 venues. Grow your career with industry leader Compass Group UK&I, enjoy competitive pay, great perks, and unparalleled learning and development opportunities.

Job Reference: com/0907/97368001/52243289/BU #Independent

At Compass Group UK&I, we are committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate diversity and strive to ensure all team members feel valued, empowered, and able to reach their full potential.