Customer Service Assistant

CJ Lang & Sons Ltd; Prestwick; On-site; GBP 20,000 - 23,000; Full time

Job summary

A local community retailer is seeking a Customer Service Assistant in Prestwick. You will provide friendly and efficient customer service, work in a team, and help maintain store standards. Flexibility is essential as shifts may include mornings, evenings, and weekends. No specific retail experience is required, as training will be provided. The role offers flexible hours and staff benefits, including a discount.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators and customer focused individuals.
• Flexibility to work mornings, evenings, and weekends.
• Retail experience in grocery sector is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock shelves.
• Promote offers and maintain store hygiene.

Skills

Communication

Customer service

Teamwork

Job description

Customer Service Assistant - 24 hours
SPAR Carradale Drive, Prestwick

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance