Customer Service Assistant

Mole Valley Farmers; Market Rasen; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading agricultural retailer in Market Rasen is seeking a Customer Service Assistant. In this part-time role, you will ensure excellent customer service, assist at the tills, and maintain displays. The ideal candidate will have a strong customer focus and confidence in engaging with shoppers. This position offers competitive pay, a robust benefits package, and opportunities for training and career advancement.

Benefits

Contributory pension matching up to 5%

Up to 25% staff discount

Free parking

33 days holiday including bank holidays

Training and development opportunities

Career progression opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Experience in retail or customer service preferred.
• Ability to create enticing displays.
• Motivated attitude towards customer satisfaction.

Responsibilities

• Serve customers at tills and assist with queries.
• Maintain displays and ensure a pleasant shopping environment.
• Respond efficiently to customer requests.

Skills

Customer focus

Confidence

Engagement

Knowledge about products

Job description

Please switch to a desktop device before starting your application

Contract: Permanent
Hours: Part-time

Hours Available

• 8 Hours per week, working Saturday
• 6 Hours per week, working Sunday

Do you love retail / agriculture?
Enjoy talking to people?
If so, we’d love you to join our team at Market Rasen and play a part of putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do and are knowledgeable about our products. We’ll teach you the rest!

What You Will Be Doing

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s In It For You

You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.