Customer Service Assistant

Batter & Co Fish & Chips; London; On-site; GBP 23,000 - 26,000; Full time

Job summary

A family-run fish and chips shop in London is seeking a dedicated Shop Assistant. The role involves food preparation, customer service, and ensuring food safety standards. Ideal candidates should possess strong time management and basic maths skills. Join a vibrant team and enjoy benefits like discounted food.

Benefits

Discounted or free food

Qualifications

• Strong understanding of food safety practices is highly desirable.
• Previous experience in a restaurant or food preparation environment is preferred.

Responsibilities

• Assist in food preparation tasks, ensuring all items are prepared according to safety and quality standards.
• Engage with customers, offering assistance and upselling products.
• Ensure compliance with food safety regulations at all times.

Skills

Customer Service

Time Management

Basic Maths

Job description

We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a vital role in ensuring the smooth operation of our shop, particularly in serving and customer relations. This position involves assisting with food preparation, maintaining food safety standards, and providing excellent customer service through upselling techniques. If you have a passion for culinary arts and enjoy working in a fast-paced environment, we would love to hear from you.

Duties

1. Assist in food preparation tasks, ensuring all items are prepared according to safety and quality standards.
2. Maintain cleanliness and organisation within the kitchen and shop areas.
3. Engage with customers, offering assistance and upselling products to enhance their shopping experience.
4. Handle transactions accurately, utilising basic maths skills for cash handling and till operations.
5. Ensure compliance with food safety regulations at all times.
6. Manage time effectively to complete tasks efficiently during busy periods.
7. Collaborate with team members to ensure a positive work environment and seamless service delivery.

Requirements

1. Previous experience in a restaurant or food preparation environment is preferred but not essential.
2. Strong understanding of food safety practices is highly desirable.
3. Basic maths skills for handling transactions and managing stock levels.
4. Excellent time management skills to prioritise tasks effectively in a busy setting.
5. Ability to work well as part of a team and contribute positively to the shop's atmosphere.

If you are ready to take on this exciting opportunity as a Shop Assistant, we encourage you to apply and join our vibrant team!

Job Type: Full-time

Pay: £23,232.00-£25,245.00 per year

Additional pay: Loyalty bonus, Performance bonus

Benefits: Discounted or free food

Schedule: Night shift

Work Location: In person

Additional Information

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: Mon off, Tues 4 to 11, Wed off, Thurs 4 to 11, Fri 4 to 11
• Salary: $12.5 – $13.5 hourly

About Batter & Co Fish & Chips

We are a small, family-run new fish and chips shop looking for a hardworking, dedicated team member to join our growing team.