Customer Service Assistant

Michael Page Legal; Leeds; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A growing company in Leeds City Centre is looking for a Customer Service Assistant to join their team. This role involves supporting customers, managing queries efficiently, and ensuring high-quality service. Ideal for someone excited to start their career with full training and structured progression opportunities.

Benefits

Full training provided

Structured career progression

Excellent benefits package

Modern offices and facilities

Regular social events and team activities

Qualifications

• Previous customer service experience (from any background).
• Excellent communication skills and confident telephone manner.
• Good attention to detail and organizational skills.

Responsibilities

• Support existing customers with queries via telephone and email.
• Ensure each query is handled to the highest standard and resolved promptly.
• Update databases accurately and log all customer communications.

Skills

Communication skills

Attention to detail

Organizational skills

Team player

Ability to work under pressure

Job description

Michael Page have just registered a new exciting Permanent Customer Service Assistant position in Leeds City Centre to work for a growing business which is an expert in its market and has an excellent reputation for customer service!

Ideally, some customer service experience is required; however, the business is open to candidates from various backgrounds and this could be a great opportunity for someone looking to kickstart their career.

Client Details

Michael Page has registered a new exciting Permanent Customer Service Assistant position in Leeds City Centre for a growing business known for its market expertise and excellent customer service.

Immediate interview and start!

Description

As a Customer Service Assistant, you will support existing customers with a range of queries via telephone and email.

You will work in a busy environment, ensuring each query is handled to the highest standard and resolved promptly.

The role also involves updating databases accurately, ensuring all customer communications are logged correctly.

Profile

• Previous customer service experience (from any background)
• Excellent communication skills and a confident telephone manner
• Ability to work under pressure in a fast-paced environment
• Good attention to detail and organizational skills
• Passionate about delivering excellent customer experiences
• Team player

Job Offer

• Salary of £23,810+
• Reputable and progressive business in Leeds City Centre
• Full training provided
• Structured career progression
• No shift patterns or weekend work
• Excellent benefits package
• Hybrid working model
• Modern offices and facilities
• Supportive team environment
• Regular social events and team activities
• Immediate interview and start