Customer Service Assistant

B&M Retail; Larne; On-site; GBP 3,600 - 5,400; Part time

Benefits offered by this job

10% discount from week 1

Double discount days

Tannoy portal discounts

In-house learning and development

Job summary

B&M Retail in Laharna Retail Park, Larne, is seeking Customer Service Assistants to join our team. These permanent, part-time roles involve evening and weekend shifts across 8–12 hours per week, with comprehensive on-the-job training and clear progression opportunities.

We value a can-do attitude and teamwork; experience in fast-paced retail is a bonus but not essential. Enjoy generous staff discounts and development opportunities as part of our inclusive, fast-growing UK retailer.

Qualifications

• Experience in fast-paced retail or customer service is a bonus, but not essential.
• Flexible to work evenings and weekends.
• Willingness to be part of a team and help customers.

Responsibilities

• Assist customers with enquiries and purchases.
• Maintain store standards and merchandising.
• Support colleagues during busy periods and busy shifts.

Skills

Can-do attitude

Team player

Customer service experience (bonus)

Job description

B&M Retail are currently recruiting for Customer Service Assistants to join our team in Laharna Retail Park, Larne! There are permanent, part-time positions offering 8 - 12 hours per week and will require the flexibility to work shifts in the evenings and at weekends. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.

Our Ideal Candidate Should

• Have a can-do, proactive approach
• Be someone who wants to get the job done
• Be a great team player

We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.

In Return, We Offer

• 10% discount from week 1, with double discount days through the year
• The Tannoy portal - huge discounts across retail, leisure
• In-house learning and development + career opportunities!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.