Customer Service Assistant

Wickes; Kinross; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading retail company as a Customer Service Assistant, where your focus will be on enhancing the customer experience. You'll receive comprehensive training and support, with opportunities for career growth. Enjoy a dynamic work environment with flexible options and a range of benefits including a competitive salary and employee discounts.

Benefits

Up to £300/month gain share bonus

Up to 10% employer pension contribution

20% colleague discount

Flexible working options

Annual leave including bank holidays

Life assurance

Gym membership savings

Qualifications

• Experience in a similar role preferred.

Responsibilities

• Assist customers and provide a high level of customer service.
• Ensure a friendly and helpful customer experience.

Skills

Customer Service

Job description

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The Role

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time, and payment met with a smile. While creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop, and invest in you. You’ll receive all the training, support, and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

About You

Every day, you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Please ensure to apply with an up-to-date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow your career with us. Our benefits package includes:

• Salary depending on age: £12.21/hr (21+), £11.51/hr (18-20), £8.47/hr (<18).
• Up to £300/month gain share bonus.
• Up to 10% employer pension contribution.
• Up to 35 days of annual leave including bank holidays.

Additional benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform, gym membership savings, and more.

We promote an inclusive workplace prioritizing colleagues' wellbeing. Flexible working options are available; please mention this in your application or read our flexible working statement.

Apply now!

Salary is dependent on age.

Vacancy Reference #99359

For adjustments during application or interview, please contact us accordingly.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Retail

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