Customer Service Assistant

Michael Page Legal; Hull and East Yorkshire; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A reputable recruitment firm in Hull is seeking a Customer Service Assistant to assist with customer queries. The role offers a salary starting at £24,000 with monthly bonuses, hybrid working, and full training provided. Candidates don't need prior experience, making it a great opportunity for those starting their career in customer services. Join a vibrant team in a central location, with no weekend shifts and excellent progression opportunities.

Benefits

Monthly bonuses

Full training provided

Excellent progression and development

Excellent benefits

Central location in Hull

Qualifications

• Previous customer experience in retail or hospitality.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Handle high volume of calls assisting with customer queries.
• Liaise with third parties to ensure seamless processes.

Skills

Customer experience

Confident telephone manner

Communication skills

Attention to detail

Organisational skills

Team player

Job description

Overview

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business. The organisation are going through a significant growth period and this would be an excellent time to join. It would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start their career. Please apply now!

Responsibilities

• As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.
• You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

Profile

• Previous customer experience this could be from a range of backgrounds such as retail and hospitality
• A confident telephone manner and excellent communication skills
• The ability to work under pressure in a fast paced environment
• Good attention to detail and organisation skills
• An excellent team player

Job Offer

• Salary of £24000+
• monthly bonuses
• reputable business within the financial services sector
• no experience required full training provided
• excellent progression and development
• no shift patterns or weekends
• excellent benefits
• hybrid working
• central location in Hull
• great team and culture
• excellent offices and facilities
• immediate interview