Customer Service Assistant

Heart of England Society; Hinckley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local cooperative society in Hinckley seeks part-time Customer Service Assistants to join their team. You will be required to deliver excellent customer service, create a welcoming atmosphere, and support local community initiatives. The role offers a competitive hourly wage of £12.21 along with staff discounts and opportunities for personal development.

Benefits

Competitive salary

Generous staff discounts

Structured training plan

Qualifications

• Positive and flexible attitude.
• Eager to deliver excellent customer service.
• Ability to create a great atmosphere for customers.

Responsibilities

• Work alongside team members to provide outstanding customer service.
• Support local community initiatives through engagement.
• Maintain exceptional store standards and atmosphere.

Skills

Excellent communication

Customer service orientation

Flexibility

Job description

Overview

We are looking for Customer Service Assistants

Heart of England Cooperative Society are looking for Customer Service Assistants to join our growing team in our Hinckley convenience store on a permanent, part-time contract for 8 hours per week.

About You

As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile.

Life at The Society

• Great Place to Work

  At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

• First for Customers

  We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.

• At the Heart of the Community

  Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.

• Rewards & Benefits

  At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be