Customer Service Assistant

Certas Energy UK Ltd; Hamilton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading energy company is seeking a Retail Sales Assistant for their outlet in Hamilton, working 16 hours a week. The role involves delivering excellent customer service and ensuring compliance with operational standards. The ideal candidate will appreciate customer interactions and thrive in a supportive environment with growth opportunities. The salary is £12.60 per hour, along with several benefits including a health plan and flexible working hours.

Benefits

Option to join Simply Health plan

Flexible working hours

20 days annual leave (pro-rata)

Access to Discount scheme

Pension contributions

Life Assurance

Qualifications

• No experience necessary as full training will be given.
• Must be over 18 to comply with petrol licensing regulations.

Responsibilities

• Serve customers and aim to exceed expectations.
• Ensure compliance with health and safety, cash management, and stock management policies.

Skills

Customer service appreciation

Interpersonal skills

Reliability

Job description

We currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at Portland Place.

What we are looking for:

• A good appreciation of customer service
• No experience necessary as full training will be given
• Hardworking and reliable
• Polite and professional
• Must be over 18 to comply with petrol licensing regulations

What is in it for you:

• Option to join our Simply Health plan, including Dental, Remote GP Services, Physio, and more
• Salary of £12.60 per hour (the Real Living Wage)
• Flexible working hours
• 20 days annual leave (pro-rata)
• Access to our Discount scheme
• Pension contributions
• Life Assurance (up to 4 times annual salary)
• Strong safety and compliance culture driven by our Safety F1rst and Doing the Right Thing initiatives
• Focus on personal development and talent support in a fast-paced environment

About the role:

Using your excellent customer service skills, you will serve customers and aim to exceed their expectations.

Ensure compliance with health and safety, cash management, and stock management policies to keep the store compliant and achieve sales targets.

About you:

Customer service experience and excellent interpersonal skills are preferred. Experience in retail and the ability to deliver success enthusiastically is ideal.

Additional benefits:

Salary of £12.60 per hour, plus benefits like discount schemes, pension contributions, and personal development opportunities.

We promote safety and compliance through dedicated initiatives and support colleagues' growth in a dynamic environment.

Working for us:

With 83 locations across the UK, part of a FTSE100 company, and partnerships with Spar, Shell, and Gulf, we offer career progression opportunities. Our Retail Academy supports internal advancement.

The successful candidate will be offered employment under Certas Energy terms and conditions.

Certas Energy Ltd is an equal opportunities employer.