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Customer Service Assistant

www.findapprenticeship.service.gov.uk - Jobboard

Forres

On-site

GBP 40,000 - 60,000

Part time

2 days ago
Be an early applicant

Job summary

A leading catering services provider is hiring a Customer Service Assistant at Kinloss Barracks. The role involves serving food and beverages, managing stock, and ensuring customer satisfaction. Candidates must be 18+, eligible to work in the UK, and able to transport themselves due to location. Competitive part-time hours and training provided.

Benefits

Hourly rate of £12.21
Free on-site parking
Employee Benefits via Perkbox
Life assurance
Pension contributions
Career progression opportunities
Comprehensive training and apprenticeship schemes

Qualifications

  • Must be 18+ years old.
  • Previous customer-facing experience is desirable.
  • Must be eligible to work in the UK.

Responsibilities

  • Serve food and beverages, ensuring excellent customer service.
  • Clean dining and serving areas, supporting front and back-of-house operations.
  • Operate tills and process payments.

Skills

Customer service skills
Food handling and preparation

Job description

Aramark (NYSE: ARMK) is in the customer service business across food, facilities, and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Join Our Team as a Customer Service Assistant

Aramark UK is currently recruiting for a Customer Service Assistant in our Defence sector at Kinloss Barracks, IV36 3UH. In this role, you will mainly work front-of-house, supporting daily operations by serving food and beverages, handling till transactions, cleaning dining areas, and supporting both front and back-of-house activities. You will report to the on-site General Manager and provide excellent customer service.

We aim to promote work-life balance while working in hospitality, cultivating your culinary career with a world-leading organization. Aramark provides contract catering services to clients across the UK, including Defence, Judicial, private industry, and Education sectors. We pride ourselves on having some of the best culinary and catering talent in the UK.

Eligibility and Requirements
  • Must be eligible to work in the UK and have resided in the country for more than 3 years.
  • Security checks are required for this role.
What We Offer
  • Part-time, permanent position, working 35 hours per week over 5 days, including one weekend in four. Shift times range from 6:30 am to 11:30 pm.
  • Hourly rate of £12.21.
  • Free on-site parking.
  • Access to Employee Benefits via Perkbox, including online GP, discounts, and savings on shopping and treats.
  • Company benefits including life assurance, pension contributions, and more.
  • Opportunities for career progression and internal promotion.
  • Comprehensive training and apprenticeship schemes to support your development.
Typical Daily Responsibilities
  • Serving food and beverages, adhering to health and safety protocols, and ensuring excellent customer service.
  • Stock management, cleaning dining and serving areas, and supporting both front and back-of-house operations.
  • Operating tills, processing payments, and upselling products.
  • Housekeeping duties, including kitchen cleaning, pot washing, and dishwashing.
  • Mixing and serving drinks, both alcoholic and non-alcoholic, while ensuring ID checks via Challenge 25.
  • Lone working and managing bar service independently.
  • Maintaining cleanliness and stock levels of the bar area before, during, and after service.
Ideal Candidate Profile
  • Previous customer-facing or food service experience is desirable but not essential, as full training will be provided.
  • Must be 18+ years old.
  • Reliable transport is necessary due to the location and limited public transport options.
Application Details

If you are interested, please apply now and demonstrate the value you can bring. Reference Job ID 585853. All applications will be handled confidentially. If you currently work for Aramark, notify your line manager before applying.

About Aramark UK

We are committed to creating a diverse and inclusive workplace. As a Disability Confident employer, we encourage applications from all abilities and support employees with disabilities throughout their careers. For accommodations during the recruitment process, contact careers@aramark.co.uk.

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